Privacy Policy

Privacy Policy

Effective Date: November 4, 2022

Vacation Village Joint Company (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the choices you have regarding your information.

Information We Collect:

  • Full Name (including nicknames or pseudonyms)
  • Age or Date of Birth
  • Gender
  • Occupation, Work History, Educational Background
  • Email Address
  • Phone Number
  • Address
  • Photos and Videos
  • Information related to customer’s payment methods such as credit cards, bank accounts, electronic money, etc.

Purposes for Using Customer Information:

We use the information obtained from customers for the following purposes:

  1. Acceptance of registrations for our services, customer identity verification, and authentication.
  2. Management of the customer’s usage history of our services.
  3. Settlement of service usage fees.
  4. Analysis of the customer’s behavioral history in our services to contribute to the maintenance and improvement of our services.
  5. Sending information about our services.
  6. Responding to inquiries from customers.
  7. Responding to acts that violate our terms and regulations or legal requirements.
  8. Notifying customers of changes, discontinuation, termination, or contract cancellation of our services.
  9. Notifying customers of changes in our terms and other relevant information.
  10. Other activities necessary for the provision, maintenance, protection, and improvement of our services.

Security Measures for Customer Information:

Regarding the security measures we have taken for the information obtained from customers, please contact the contact information listed at the end, and we will respond individually in accordance with legal requirements.

Third-Party Provision:

We do not provide personal data (as defined in Article 2, Paragraph 6 of the Personal Information Protection Law) obtained from customers to third parties (including those outside Japan) without the customer’s prior consent, except in the following cases:

  1. When handling personal data externally is entrusted.
  2. In the event of the acquisition of our company or our services.
  3. When jointly using with business partners (specific joint usage will be separately disclosed).
  4. In other cases where third-party provision is legally permitted.

Access Analysis Tools:

We use “Google Analytics” for customer access analysis. Google Analytics uses cookies for collecting traffic data. Traffic data is collected anonymously and does not identify individuals. You can refuse the collection of this information by disabling cookies. For more information about Google Analytics, please check your browser settings. For details on Google Analytics, please visit https://marketingplatform.google.com/about/analytics/terms/.

Privacy Policy Changes:

We may change the content of this Privacy Policy as needed. In such cases, we will inform or notify the effective date and content of the revised Privacy Policy in an appropriate manner.

Contact:

If you wish to disclose, correct, suspend use, or delete your information, please contact the following email address:

Email: enjoy@vvokinawa.co.jp

In this case, we will confirm that it is a request from the individual through the specified method, such as presenting a driver’s license. For disclosure requests, regardless of whether disclosure is made, a handling fee of JPY 1,000 per request will be charged.

Business Information:

  • Business Name: Vacation Village Joint Company
  • Representative: Dan Mihayashi
  • Business Address: 456-1 Yudokawa, Imadomari, Kunigami, Okinawa 905-0412, Japan

Date of Establishment: November 4, 2022